Privacy Policy

1. Scope

This policy explains how ProAILeads ("we", "us", "our") collects, uses, and protects information in connection with our AI-powered lead generation platform. This policy applies to all users of proaileads.com and related services.

2. Information We Collect

2.1 Account Information

• Name, email address, and company name
• Billing information (processed securely by Stripe/PayPal)
• Authentication credentials

2.2 Usage Data

• Search queries and lead generation requests
• Feature usage and interaction patterns
• Technical data (IP address, browser type, device information)

2.3 Lead Data

• Business contact information from public sources (Google Maps, websites)
• Enriched data including emails, phone numbers, and social profiles
• Business ratings, reviews, and categories

2.4 Email Campaign Data

• Email content (subject lines, body text) stored for up to 90 days
• Recipient lists and sending history
• Delivery, open, click, bounce, and complaint metrics

3. How We Use Information

• Operate and improve our AI-powered lead generation features
• Provide real-time enrichment and lead qualification
• Process email campaigns and track performance
• Prevent abuse and protect our email infrastructure
• Analyze aggregated, anonymized patterns to improve AI suggestions
• Provide customer support and respond to inquiries
• Ensure security and prevent fraud
• Comply with legal obligations

4. Email Content Storage & AI Training

4.1 Email Content Storage

We store email content you send through our platform for up to 90 days to:

• Provide you with analytics on email performance
• Improve our AI-powered writing suggestions
• Help you optimize future campaigns
• Investigate abuse and maintain platform integrity

You can request deletion of your email content at any time by contacting support.

4.2 AI Training

We use aggregated, anonymized patterns from email campaigns to improve our AI writing assistant. We do NOT use your actual email content to train AI models. Pattern analysis includes metrics like optimal subject line length, word patterns that correlate with higher open rates, and other statistical patterns.

5. Email Tracking

We use tracking pixels and link tracking to measure email opens and clicks. This data:

• Provides you with campaign analytics
• Helps identify deliverability issues
• Can be disabled in your account settings

6. Lead Data Caching

Lead data from public sources is cached to improve service performance for all users. This means:

• Searches for common business types in popular locations are faster
• Cached data is refreshed periodically to maintain accuracy
• We do not sell individual lead data to third parties

7. Sharing & Transfers

We do not sell your personal data. We may share data with:

• Service providers: AWS (email sending), Stripe/PayPal (payments), Supabase (database), Vercel (hosting)
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets

All service providers are bound by data processing agreements with appropriate safeguards.

8. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Deletion: Request deletion of your personal data
• Right to Portability: Receive your data in a portable format
• Right to Object: Object to certain processing activities
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, use the "Download My Data" or "Delete My Account" options in your account settings, or contact us at help@proaileads.com.

9. Data Export & Deletion

You can request:

• Data Export: Download all your personal data including account information, search history, and email campaign data
• Account Deletion: Permanently delete your account and associated data

These features are available in your account settings under "Privacy". Deletion requests are processed within 30 days. Some data may be retained for legal compliance or legitimate business purposes.

10. Security & Retention

We implement industry-standard security measures:

• Encryption in transit (TLS/SSL) and at rest
• Access controls and authentication
• Regular security audits and monitoring
• Secure payment processing via PCI-compliant providers

Data retention periods:

• Account data: Until account deletion + 30 days
• Email content: Up to 90 days
• Usage logs: 12 months
• Payment records: As required by law (typically 7 years)

11. Cookies & Tracking

We use cookies and similar technologies for:

• Essential cookies: Authentication and security
• Analytics cookies: Understanding how users interact with our service
• Preference cookies: Remembering your settings

You can manage cookie preferences through our cookie consent banner or your browser settings.

12. Children's Privacy

ProAILeads is a B2B service not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification. The "Last updated" date at the top indicates when this policy was last revised.

14. Contact Us

For privacy-related questions or to exercise your rights:

Content Petit LLC
Coastal Highway 16192
Lewes, Delaware 19958
Email: help@proaileads.com

We aim to respond to all privacy requests within 30 days.